AntiqueTrack Merchant Onboarding

AntiqueTrack Merchant Onboarding

AntiqueTrack Email & Merchant Setup Guide
Effective: 1/26/26

To improve merchant support and account recovery, all new AntiqueTrack merchants are now
provisioned with an AntiqueTrack-managed email address. This ensures we can assist with
password recovery and account access issues quickly and securely.

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Part 1: Create the Merchant Email Account

Step 1: Log into the AntiqueTrack Email Server

URL:
https://m02.internetmailserver.net/

 

 

Step 2: Navigate to Domain Settings

• Click More
• Select Domain Settings

Step 3: Create the Email Address

1. Click New
2. Enter the shop name as the email prefix
   • Example: myshop@antiquetrack.com
3. Multi-chain stores:
   • Create an email for each store
   • Use clear, identifiable names (e.g., myshop_knoxville@antiquetrack.com)
4. Set the password to:
   • !AntiqueTrack1
5. Save the email account

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Part 2: Create the Merchant in AntiqueTrack

Step 4: Open the Network Dashboard

URL:
https://www.antiquetrack.com/home/networkdashboard

Step 5: Log Into the Network Dashboard

Password:
NetworkAdmin2025!

Step 6: Start Merchant Onboarding

• Click Onboard New Merchant

Step 7: Enter Merchant Information

Complete the following fields:

• Account holder name
• Phone number
• Email address (use the AntiqueTrack email you just created)
• Company / store name
• Any additional required information

Step 8: Create the Merchant Account

• Click Create Merchant Account

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Part 3: Retrieve Merchant User ID (For Terminal Setup)

• Click View Merchants
• Locate the newly created merchant
• Copy the User ID
• This User ID is required for terminal and hardware setup

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Notes & Best Practices

• Always use the AntiqueTrack-managed email for new merchants
• Do not use personal or store-owned emails during onboarding
• Keep naming consistent, especially for multi-location merchants
• If unsure which merchant email to use, contact AntiqueTrack support before proceeding